Shipping policy

Shipping Policy

Last Updated: 20/4/2025

At The Curl Collective, we’re committed to getting your curl care essentials to you quickly and safely. Below is everything you need to know about our shipping process.

📦 Processing Time

All orders are processed within 1–2 business days. You’ll receive a confirmation email with tracking info once your order is on the way.

🚚 Shipping Within Australia

Standard Shipping: FREE (1–5 business days)
Express Shipping: Additional charge at checkout (1–3 business days)

🌍 International Shipping

We currently ship to selected countries worldwide, including:

Europe

Estimated delivery: 1–13 business days

United States & Canada

Estimated delivery: 1–13 business days

Shipping times may vary depending on your local postal service and customs processing. All international orders will receive tracking where available.

💡 Additional Info

All delivery times are estimates and do not include order processing time.
We are not responsible for delays caused by carriers or customs.
Customs duties or import taxes (if applicable) are the responsibility of the customer.